Returns - Fast, Reliable, No Hassle And Free.
We offer free returns on the first return excluding sale items pending the item being returned in new (unworn) condition. To lodge a return request for your products please complete the form below. The information you provide should be as complete and accurate as possible to ensure a swift and hassle-free returns process.
After you have submitted the form we will process your request and be in touch to discuss the next steps.
Returns Process
Click here to view our returns policy
To lodge a return request for your products please complete the form below. The information you provide should be as complete and accurate as possible to ensure a swift and hassle-free returns process.
After you have submitted the form we will process your request and be in touch to discuss the next steps.
Tip - if you require your replacement shoes or boots urgently, you have the option to place another order for them, and they will be shipped to you within a few days. You can then request a refund for your returned items instead by ticking the appropriate option in the form below. Note that you will still be able to use our free return shipping service to send back your original items.
Note - for warranty claims please don't use this form and send an email to warranty@stitchkraft.co