Returns - Fast, Reliable, No Hassle And Free.
We offer one free return per order, provided the products are returned in new, unworn condition.
To request a return or exchange, please complete the form below. Include your preferred option and any relevant details to help us process your request quickly.
Once submitted, our team will review your request and contact you with the next steps.
Returns Process
Returns & Exchanges – Easy 60-Day Returns
Need a different size or model, or simply changed your mind? At STITCHKRAFT, we make returning or exchanging your safety boots and work shoes easy.
Enjoy 60-day returns and one FREE return shipment per order within Australia.
Choose your preferred option:
- Return & Reorder (Fastest): Return your original footwear for a refund and place a new order straight away to secure your preferred size or model.
- Direct Exchange: Return your footwear and we'll arrange your replacement once your return is approved. Shipping costs for the replacement apply.
How to get started:
Complete the Return Request Form below and nominate your preferred option in the text field, along with your requested replacement size or model (if applicable) and any other relevant information.
Our team will review your request and email you the return instructions.
All returned footwear must be unworn, in original condition and packaging, and meet our return eligibility requirements.
For full details, please read our Returns & Exchanges Policy.