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Returns - Fast, Reliable, No Hassle And Free.

We offer free returns on the first return excluding sale items pending the item being returned in new (unworn) condition. To lodge a return request for your products please complete the form below. The information you provide should be as complete and accurate as possible to ensure a swift and hassle-free returns process.

After you have submitted the form we will process your request and be in touch to discuss the next steps.

Returns Process

Click here to view our returns policy

How to Request a Return

To request a return, please fill out the form below with as much accurate information as possible. This helps us process your request quickly and efficiently.

Once submitted, our team will review your request and contact you with instructions for free return shipping.

Once the returned items are received, inspected and approved, we will issue a refund for your order.

Need a Replacement?

If you’d like to change your shoes or boots (e.g. size or model), simply place a new order with the desired items.

Note - for warranty claims please don't use this form and send an email to warranty@stitchkraft.co





60 day free return

You have 60 days from the date of purchase to return goods in NEW condition FREE OF CHARGE.

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Express shipping

All orders placed before 10am Monday to Friday are dispatched same day from our Melbourne warehouse.

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In-store shopping

See, feel and try our huge range of work boots & safety shoes in store in Tullamarine - Open To Public!

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